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We contacted septic connections yesterday due to a full tank that was causing a back up in the house. They were the only ones in area who could get to us, same day. Alex was sent out to us and I can not rave about him enough. He was so nice and knowledgeable. As first time homeowners we were curious of the process so he allowed us to watch and answer any questions we had. He even went above and beyond and helped up answer questions about our drain feild and it's location and gave us advice as we were not doing things properly, resulting in a gunked up septic tank. Did I mention it was dark and raining on him the whole time? He was all around fantastic! We will be using septic connections for all future business!
Alex responded same day to my call to have my tank pumped. Affordable, knowledgeable, timely, and friendly service. He answered all my questions and worked quickly. I appreciate this company and Alex going above and beyond. Will definitely use them next time I need my tank pumped or have other septic work to be done. Thank you so much!
Alex is a very professional, efficient individual who definitely pays attention to detail. We were in a dire situation due to the excessive rain with our septic tank, and Septic Connection was able to come over the weekend to pump our tank. Alex dug out the sod and then the dirt to the tank, emptied it, replaced the dirt and then the sod. The area was so meticulously repaired; we had a hard time telling where the sod had been removed and replaced!!!! :) We highly recommend Septic Connection for any type of septic tank work. Very pleased and very thankful. Alex was absolutely top notch, thank you Alex for your professionalism and excellent attention to detail!
Just had my septic tank cleaned out by Alex of Septic Connection LLC. I couldn't have been more impressed with his "can do" attitude and perseverance. He's very knowledgeable, professional and determined to have his customers completely satisfied with their service. My septic tank was very difficult to locate, I had two previous companies come out and were unable to locate my septic tank. Alex was determined to find it and complete the service. His diligence in probing , asking pertinent questions in relation to the house's plumbing areas, etc. allowed him to locate the tank and perform the clean out. Septic Connection also has quality machinery and a backhoe on the septic truck which the other companies did not have. This alone was a time saver and allowed for little disturbance of the septic field area. I would recommend Alex and Septic Connection as your "go to" company for septic service. I wish I had found them the first and second time when looking for service, but as they say "the third time is the charm" ! Thanks again for a positive experience to Alex and Septic Connection ! A FIVE STAR EXPERIENCE ?!
I was in an emergency situation and I called to get my septic pumped. They were Johnny on the spot and came that evening. They were professional, friendly, prompt and quick. Problem solved. I would, I will and I absolutely do recommend them. Thank you so much for your quick response and getting the job done right. God’s Blessings to you . If I ever have need of your services, I will definitely call you!
Alex was so much help with our septic tank that was estimated to have been neglected for 15-30 years. He was so informative and answered all my concerns and questions. Especially since we are renovating our house ourselves. I will most definitely be calling them in 5 years to get my maintenance done with them.
Alex is a great asset to this company. he came to pump out my septic. let alone it took us a good amount of time to find that my septic was under my back porch. he never stopped wanting to help me resolve the issue. he’s also very informative of what things cost as they come, and other options if possible. i will definitely be calling you guys back out to do some more work in the near future. awesome job! thank you!!!
I can't recommend Septic Connection enough! After another company couldn't locate my septic tank, I tried finding it myself—only to realize the original building plans were wrong. Septic Connection was my second call, and they went above and beyond. They spent hours searching, dug much deeper than usual to access the tank, and even installed an extender to make future maintenance easier. They kept me updated with great communication and photos since I wasn’t on-site. And the price was about the same as a standard pump-out. Without their help, I would’ve been in a real bind.
Septic Connection came out to my house in October 2024 to pump out my septic tank. The technician did a great job, he located the tank, dug up the cap, emptied the tank and then covered it back up. You could not even see that he had been to the house. He as also on time and finished the job in a timely manner.
Septic Connections was the most professional, knowledgeable, and full service local septic company. They helped educate us on having a septic system and maintain it properly. As a full service septic contractor, they have the ability to troubleshoot the entire system and install new systems if needed. They own their equipment. This was our first experience with a septic system. The driver, Alex, was friendly, knowledgeable and left the area clean. Alex was on time and very professional. The owner, Garret, was readily available to answer any questions. They were a little higher cost than others but their knowledge and education was worth it to us. We wanted a one stop shop for the full range of services and not a broker of services. We also wanted a service that would not try to sell us a complete new septic system. Thanks to Alex and the entire team.
I'm very pleased at first of their customer service. Very friendly. 2nd was their response time. I called only for an estimate and they were here exactly when he said. 3rd very thorough explaining things to me. Finally, He was able to complete my estimate and email it to me right away. Septic Connections llc is definitely who I will call for all septic work. Thank you so much!
Little did I know that a blind google search would lead me to the best man for the job! Philip was prompt to check out my problem and was able to do everything to get my system fully operational again. In one day I got a whole new drain field and the job site all cleaned up. Give them a call. You won’t be disappointed. Thanks, Philip, Brian, and Brent!!
a month ago- Let me start off by saying I grew up around these guys and their dad grew nothing less than hard, dedicated working men. Phillip was prompt to respond to my request to quote. Him and his brother Brent came out to evaluate my install site and went into great detail on their approach along with answering my thousands of questions. When time came to do the install Brent was very responsive on when he planned on being here. Throughout the install there were several occasions where Brent stopped to call me when there was a change in plans vs. where some contractors just do the modifications without your consent knowing you’re kind of stuck at that point. These guys were nothing but supportive of their clients. For example Brent called just to ask if he could take out a few tree limbs if need be for the septic truck to fit. It’s the simple considerations like this that make these guys better than the competition. Upon completion, the site was left clean with nothing but a smoothed out dig site where the install took place. They were in and out in 2 full days and that was with Brent doing it by himself. When his help is there I can only imagine how quick they can do an install. On top of all that they use local sources from Upsate SC to acquire their materials. Meaning they have a quicker turnaround. If you’re looking for an awesome septic team, go with Septic Connection. You won’t be disappointed. Thanks guys!
Septic issues are never fun but these guys are the best! They respected our property and went out of the way to limit damage to our yard and took the time in the dark and pouring rain to fix the grass that was dug up. We had the unexpected find of our septic lid being cracked in half. With small dogs, we didn’t want to leave it uncovered until we could get a new one. Phillip drove over an hour to bring us a new lid. Way above and beyond customer service that you just can’t find anymore!!! I do have one suggestion to the owner..... buy that driver a rain suit please! He stood in our yard for 3 hours in the rain. He’s a good employee!